Counterfeit Policy Statement


First Byte Micro recognises that there is a serious global problem with regards to counterfeit components entering the supply chain.

To continue to provide quality products to protect our customers, First Byte Micro will only procure product from the following sources:

  • Manufacturer Direct
  • Manufacturer authorised Franchise
  • Manufacturer authorised agent/representative

Where devices are obsolete/EOL or allocated/hard to find, First Byte Micro will procure only from safe and reputable sources.  These sources are continually screened and monitored as outlined in our QA Manual.  This includes regularly checking product quality history, performance and service fulfilment, stock supply/demand and order history information. We also run credit checks and utilise the ERAI screening process for independant third-party verification.  This alongside our own and outside test partners rigorous inspection procedures plus full photographic traceability of every product entering our warehouse ensures full protection and peace of mind for our customers.

Please read the following article which explains our policy further: 


 
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